Breaking news is defined as an event or story that occurs immediately, requiring immediate reporting. This type of news typically requires that journalists interrupt regular programming to provide updates on a story as it develops. Breaking news may focus on any number of events, including natural disasters, political upheaval, or significant social issues.
As anyone who has gone through a broken relationship or bad job experience can attest, breaking news is never easy for the receiver. Whether you are an HR leader informing employees of layoffs or a physician delivering end-of-life news to patients and their families, being able to communicate difficult news effectively is one of the most important communication skills for any professional.
When preparing to deliver bad news, it is helpful to think about the key message and the person for whom you are communicating. It is also important to consider the severity of the news and the nature of your relationship with the person receiving the information. More serious news may require a more personal medium such as face-to-face conversation or phone call, whereas less serious news may be able to be delivered through email.
For many people, breaking bad news is a necessary part of life. Often, it is hard to avoid, but effective delivery can make the experience less painful and awkward. Ultimately, the objective of any bad news conversation is to have the recipient take action that will improve the situation or result in positive change. For example, a doctor might want the patient to pursue treatment options or a law enforcement official might want an individual to seek help and stay safe.